Structured Privacy Policy of PCC SE for Various Areas
The protection of personal data is important to us. PCC SE therefore processes personal data in accordance with the applicable legal provisions covering the privacy and protection of personal data. So that you can be sure of your rights, we have compiled all the relevant information for you here.
This data protection declaration (“Privacy Policy”) will be further adapted as we continue to develop our website and/or our portfolio. In order to keep up to date with the current status of these data usage regulations, we therefore urge you to consult this page on a regular basis.
As of June 2025
1. Responsibility and contact
The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is:
Moerser Str. 149
47198 Duisburg
Germany
Tel.: +49 (0)2066 2019-0
Fax: +49 (0)2066 54682
E-mail: info@pcc.eu
The controller responsible for the processing of personal data is the natural person or legal person (entity) who alone or together with others decides on the purposes for and means of processing personal data.
The data controller has appointed a data protection officer who can be reached as follows:
PCC SE
Data Protection Officer
Moerser Str. 149
47198 Duisburg
Tel.: +49 (0)2066 2019-0
E-mail: datenschutz@pcc.eu
2. Use of our website
Welcome to our website and thank you for your interest. In the following we inform you about how your personal data is handled when you visit our website.
For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser bar.
2.1) Data collection when visiting our website
When using our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect such data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data that is technically necessary for us to display the website to you:
Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you came to the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)
Legal basis
The processing is carried out in accordance with Art. 6 (1) (f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.
2.2) Making contact
When contacting us (e.g., by e-mail), personal data is collected. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration.
Legal basis
The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.
Storage period
Your data will be deleted after your request has been processed, this is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
2.3) Cookies
To make visiting our website attractive and to enable the use of certain functions, we use cookies, which are small text files that are stored on your device. Some of these cookies are automatically deleted after closing the browser (so-called “session cookies”), while others remain stored on your device for a longer period and enable the saving of page settings (so-called “persistent cookies”). In the latter case, you can find the storage duration in the overview of the cookie settings in your web browser. If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 (1) (b) GDPR either for the performance of the contract, in accordance with Art. 6 (1) (a) GDPR in the case of consent given, or in accordance with Art. 6 (1) (f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Please note that if cookies are not accepted, the functionality of our website may be limited.
2.4) Online Marketing
Google AdSense
This website uses Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google AdSense uses so-called cookies, which are text files stored on your computer that enable an analysis of your use of the website. In addition, Google AdSense also uses so-called “web beacons” (small invisible graphics) to collect information, through which simple actions such as visitor traffic on the website can be recorded, collected, and evaluated. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transmitted to and stored by Google on servers. This may also involve transmission to the servers of Google LLC. in the USA. Google uses the information obtained in this way to evaluate your usage behavior with regard to the AdSense advertisements. The IP address transmitted by your browser as part of Google AdSense is not merged with other data from Google. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on behalf of Google. All processing described above, in particular the reading of information on the terminal device used via cookies and/or web beacons, will only be carried out if you have given us your express consent in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, Google AdSense will not be used during your visit to the site. You can revoke your given consent at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision by the European Commission. Further information on Google’s privacy policy can be found here:
https://business.safety.google/intl/en/privacy/ and
https://policies.google.com/technologies/partner-sites
2.5) Web Analytics Services
Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables an analysis of your use of our website.
By default, when visiting the website, Google Analytics 4 sets cookies, which are stored as small text elements on your device and collect certain information. This information also includes your IP address, which is shortened by Google by removing the last digits to exclude direct personal identifiability.
The information is transferred to Google’s servers and processed there. This may also involve transfers to Google LLC. located in the USA.
Google uses the collected information on our behalf to evaluate your use of the website, to compile reports on website activities for us, and to provide other services related to website and internet usage. The shortened IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google. The data collected through the use of Google Analytics 4 is stored for a period of two months and then deleted.
All processing described above, particularly the placement of cookies on the device used, only occurs if you have given us your explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR. Without your consent, Google Analytics 4 will not be used during your visit to the site. You can revoke your given consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the “Cookie Consent Tool” provided on the website.
We have concluded a data processing agreement with Google that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.
Further legal information on Google Analytics 4 can be found at
https://business.safety.google/intl/en/privacy/
https://policies.google.com/privacy?hl=en&gl=en and at
https://policies.google.com/technologies/partner-sites
Demographic Characteristics
Google Analytics 4 uses the special feature “demographic characteristics” and can create statistics that make statements about the age, gender, and interests of site visitors. This is done by analyzing advertisements and information from third-party providers. This allows target groups for marketing activities to be identified. However, the collected data cannot be attributed to a specific person and will be deleted after storage for a period of two months.
Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to generate cross-device reports. If you have activated personalized ads and linked your devices to your Google account, Google can, subject to your consent to use Google Analytics in accordance with Art. 6 para. 1 lit. a GDPR, analyze your usage behavior across devices and create database models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you want to stop the cross-device analysis, you can deactivate the “Personalized Advertising” feature in the settings of your Google
account. Follow the instructions on this page:
https://support.google.com/ads/answer/2662922?hl=en For more information on
Google Signals, visit the following link: https://support.google.com/analytics/answer/7532985?hl=en
UserIDs
As an extension to Google Analytics 4, the “UserIDs” feature can be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6 Para. 1 lit. a GDPR, have set up an account on this website, and log in to this account on different devices, your activities, including conversions, can be analyzed across devices. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.
Google Tag Manager
This website uses “Google Tag Manager”, a service provided by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: “Google”).
Google Tag Manager provides a technical foundation for bundling various web applications, including tracking and analytics services, and allows them to be calibrated, controlled, and linked to conditions through a unified user interface. The Google Tag Manager itself does not store or read any information on user devices. Nor does the service perform any independent data analysis. However, when a page is accessed, your IP address is transmitted to Google and may be stored there. Transmission to Google LLC servers in the USA is also possible.
This processing will only be carried out if you have given us your explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR. Without this consent, the use of Google Tag Manager will not occur during your site visit. You can revoke your given consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “Cookie Consent Tool” provided on the website.
We have concluded a data processing agreement with the provider, which ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework
which ensures compliance with the European data protection level based on an adequacy decision by the European Commission.
Further legal information on Google Tag Manager can be found at:
https://business.safety.google/intl/en/privacy/ and
https://policies.google.com/privacy?hl=en
2.6) Retargeting/ Remarketing and Conversion Tracking
Google Ads Conversion Tracking
This website uses the online advertising program “Google Ads” and, as part of Google Ads, the Conversion Tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to draw attention to our attractive offers using advertising media (so-called Google Adwords) on external websites. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. We thereby pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you, and achieving a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot be tracked across websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. As part of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.
Details about the processing initiated by Google Ads Conversion Tracking and Google’s handling of data from websites can be found here:
https://policies.google.com/technologies/partner-sites
All the processing described above, particularly the setting of cookies for reading information on the device used, will only be carried out if you have given us your explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service in the “cookie consent tool” provided on the website.
You can also permanently object to the setting of cookies by Google Ads Conversion Tracking by downloading and installing Google’s browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=en
Please note that certain functions of this website may not be used or may only be used to a limited extent if you have disabled the use of cookies.
Google’s privacy policy can be viewed here:
https://business.safety.google/intl/en/privacy/ and
https://policies.google.com/technologies/partner-sites
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision by the European Commission.
2.7) Site Functionalities
Vimeo
This website uses plugins to display and play videos from the following provider: Vimeo.com, Inc., 330 West 34th Street, 10th Floor, New York, NY 10001, USA.
When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the provider’s servers to load the plugin. In doing so, certain information, including your IP address, is transmitted to the provider.
If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, create playback statistics, and prevent abusive behavior.
If you are logged into a user account with the provider during your visit to the site, your data will be directly associated with your account when you click on a video. If you do not want your data to be associated with your account, you must log out before clicking the play button.
All aforementioned processing, particularly the setting of cookies to read information on the device used, only occurs if you have given us your explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke the given consent at any time with effect for the future by deactivating this service via the “Cookie Consent Tool” provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision by the European Commission.
YouTube
This website uses plugins to display and play videos from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
Data may also be transferred to: Google LLC., USA.
When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the provider’s servers to load the plugin. In doing so, certain information, including your IP address, is transmitted to the provider.
If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, create playback statistics, and prevent abusive behavior.
If you are logged into a user account with the provider during your visit to the site, your data will be directly associated with your account when you click on a video. If you do not want your data to be associated with your account, you must log out before clicking the play button.
All aforementioned processing, particularly the setting of cookies to read information on the device used, only occurs if you have given us your explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke the given consent at any time with effect for the future by deactivating this service via the “Cookie Consent Tool” provided on the website.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.
Borlabs
This website uses the Cookie Consent Tool Borlabs from the provider Mr. Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (“Borlabs”), which sets two technically necessary cookies (“borlabsCookie” and “borlabsCookieUnblockContent”) to store your cookie preference. The aforementioned processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in providing a cookie preference management for website visitors.
The “Borlabs Cookie” does not process any personal data. The cookie “borlabsCookie” stores your chosen preference that you selected when entering the website. The cookie “borlabsCookieUnblockContent” stores which (external) media/content you always want to have automatically unblocked. If you want to revoke these settings, simply delete the cookies in your browser. When you re-enter/reload the website, you will be asked again about your cookie preference.
Google reCAPTCHA
On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
Data may also be transferred to: Google LLC, USA. For the visual design of the Captcha window, the provider uses “Google Fonts”, i.e., fonts loaded from the internet by Google. This does not involve the processing of any information other than that mentioned above, which is already transmitted to Google via the functionality of ReCaptcha.
The service checks whether an input is made by a natural person or misused by machine and automated processing, and blocks spam, DDoS attacks, and similar automated harmful access. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits these to the provider’s servers for evaluation. Cookies may be used in this process, which are small text files stored in the browser of the end device.
If the processing described above is based on cookies, these will only be set if you have given us your explicit consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your given consent at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.
If the processing described above is carried out without the use of cookies, the legal basis is our legitimate interest in determining individual responsibility on the internet and preventing misuse and spam in accordance with Art. 6 Para. 1 lit. f GDPR.
We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision by the European Commission.
Further information on Google’s privacy policy can be found here: https://business.safety.google/intl/en/privacy/
Gravity Forms
For conducting surveys or in online forms, we use the services of the following provider: Rocketgenius Inc., 1620 Centerville Turnpike STE 102, Virginia Beach, VA 23464, USA.
The provider enables us to design and evaluate surveys and online forms. In addition to the respective personal data you enter into the forms, information about your operating system, browser, date and time of your visit, referrer URL, and your IP address are also collected, transmitted to the provider, and stored on the provider’s servers.
The information you enter into the forms is stored in a password-protected manner to ensure that third-party access is excluded and that only we can evaluate the data for the purpose specified in the respective form.
When processing personal data necessary for the fulfillment of a contract with you (this also applies to processing operations required for the implementation of pre-contractual measures), Article 6(1)(b) GDPR serves as the legal basis. If you have given us consent for the processing of your data, the processing is carried out on the basis of Article 6(1)(a) GDPR. Consent given can be revoked at any time with effect for the future.
We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties. For the transfer of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.
3. Information on the Processing of your Applicant Data
On our website, we advertise currently vacant positions in a separate section, for which interested parties can apply by e-mail to the contact address provided.
Inclusion in the application process requires that applicants provide us with all personal data necessary for a well-founded and informed assessment and selection, together with the application by email.
Data type and purpose
The categories of personal data processed include, in particular, your master data (e.g., first name, last name, name affixes, nationality, and date of birth), contact details (such as private address, (mobile) phone number, email address) as well as the data of the entire application process (cover letter, certificates, interviews, qualifications, and previous activities). If you have voluntarily provided special categories of personal data (such as health data, religious affiliation, degree of disability) in the application letter or during the application process, processing will only take place if you have consented to this or if a legal permissibility justifies this. The data processing of the applicant data collected by us or transmitted to us serves the purpose of conducting and processing the application process and assessing the suitability for the position in question.
Legal basis
The processing of your applicant data is necessary to decide on the establishment of an employment relationship. The primary legal basis for this is Article 6(1)(b) GDPR in conjunction with § 26(1) BDSG.
Recipients
We will only disclose your personal data to those persons and departments within our company (e.g., HR department and the specialist department) as well as to selected data processors (e.g., personnel service providers) who need this data for the above-mentioned purposes and/or to fulfill our pre-contractual/contractual and legal obligations.
Storage period
We delete your personal data three months after receipt of a rejection or withdrawal by you. This does not apply if legal provisions prevent deletion or if further storage is necessary for evidentiary purposes or if you have consented to longer storage. If you are hired, we store and process your data within the framework of the subsequent employment relationship.
4. Information for potential and existing investors in our bonds
Making contact
When you contact us (e.g., via contact form, email, telephone, or reply card), personal data is collected. The data collected in the case of a contact form can be seen in the respective form. This data is stored and used exclusively for the purpose of responding to your request, e.g., sending information material or for contacting you and the associated technical administration. We do not share your data with third parties as defined by the General Data Protection Regulation (GDPR).
Your personal data provided in the subscription form will be stored and processed by PCC SE for the purpose of managing the subscription in accordance with Art. 6 Para. 1 Sentence 1 lit. b GDPR.
Use of your data for direct advertising
Based on our legitimate interest in personalized direct marketing, we reserve the right to store your first and last name, postal address, and – if we have received this additional information from you as part of the contractual relationship – in accordance with Art. 6 Para. 1 lit. f GDPR, and to use it for sending information about our corporate bonds by postal mail. You can object to the storage and use of your data for this purpose at any time.
External service providers (contract processors)
Your data will be shared with service partners if they are working on our behalf and supporting PCC in providing its services. For example, if you subscribe to our quarterly report, we have commissioned a service provider to send the mailing.
The processing of your personal data by commissioned service providers takes place within the framework of order processing according to Art. 28 GDPR.
You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the responsible party.
Newsletter dispatch
When you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of additional data is voluntary and is used to be able to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter if you have expressly confirmed to us that you consent to receiving the newsletter. We will then send you a confirmation email asking you to confirm that you wish to receive the newsletter in the future by clicking on the corresponding link.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 Para. 1 lit. a GDPR. When you register for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace possible misuse of your email address at a later date. The data collected by us when registering for the newsletter is used exclusively for the purpose of advertising through the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a corresponding message to the responsible party mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is legally permitted and about which we inform you in this declaration.
Our email newsletters are sent via this provider: Mailingwork GmbH, Birkenweg 7, 09569 Oederan.
Based on our legitimate interest in effective and user-friendly newsletter marketing, we transfer your data provided during newsletter registration to this provider in accordance with Art. 6 Para. 1 lit. f GDPR, so that they can handle the newsletter dispatch on our behalf. Subject to your express consent according to Art. 6 Para. 1 lit. a GDPR, the provider also conducts statistical performance evaluations of newsletter campaigns using web beacons or counting pixels in the sent emails, which can measure opening rates and specific interactions with the newsletter contents. This includes collecting and analyzing device information (e.g., time of access, IP address, browser type, and operating system), but this is not combined with other data sets. You can revoke your consent to newsletter tracking at any time with future effect. We have concluded a data processing agreement with the provider that protects the data of our site visitors and prohibits disclosure to third parties.
5. Information for business partners and customers
Making contact by e-mail
If you contact us by email, the data you provide will be used to process your request. The provision of this data is necessary to process and respond to your inquiry – without it, we may not be able to answer your request or only to a limited extent. The legal basis for this processing is Art. 6 Para. 1 lit. b) GDPR.
Your data will be deleted if your inquiry has been conclusively answered and there are no legal retention obligations to prevent deletion, such as in the case of any subsequent contract processing.
Data processing at trade fairs and exhibitions
When you provide us with your contact details at a trade fair, for example by giving us your business card, we record this data in our CRM system. We use your data to contact you as requested, establish a business relationship, and send you information materials.
Data processing after telephone contact
When you contact us by phone, we record your name, company, concern, and if necessary, contact details for a callback, if required for processing. The provision of this data is necessary to process and respond to your inquiry – without it, we may not be able to answer your request or only to a limited extent. The legal basis for this processing is Art. 6 Para. 1 b and f GDPR.
Recipients
In special cases, it may be necessary for us to process your data group-wide. However, data processing within the PCC Group only occurs if we have legal permission to do so. This is the case, for example, when other companies in the PCC Group act as data processors for us or if there is a legitimate interest according to Art. 6 Para. 1 f GDPR.
Microsoft Teams
For conducting online meetings, video conferences and/or webinars, we use this provider: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA.
The provider processes various data, with the scope of processed data depending on what information you provide before or during participation in an online meeting, video conference, or webinar. Your data as a communication participant is processed and stored on the provider’s servers. This may include, in particular, your registration data (name, email address, phone number (optional), and password) and session data (topic, participant IP address, device information, description (optional)).
In addition, image and audio contributions of participants as well as voice inputs in chats may be processed. For the processing of personal data necessary for the fulfillment of a contract with you (this also applies to processing operations required for carrying out pre-contractual measures), Art. 6 para. 1 lit. b GDPR serves as the legal basis. If you have given us consent to process your data, the processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke any given consent at any time with effect for the future. Otherwise, the legal basis for data processing in the context of conducting online meetings, video conferences, or webinars is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the effective execution of the online meeting, webinar, or video conference.
We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.
For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards based on an adequacy decision by the European Commission.
TeamViewer
For conducting online meetings, video conferences and/or webinars, we use this provider: TeamViewer Germany GmbH, Bahnhofsplatz 2, 73033 Göppingen, Germany.
The provider processes various data, with the scope of processed data depending on what information you provide before or during participation in an online meeting, video conference, or webinar. Your data as a communication participant is processed and stored on the provider’s servers. This may include, in particular, your registration data (name, email address, phone number (optional), and password) and session data (topic, participant IP address, device information, description (optional)).
In addition, image and audio contributions of participants as well as voice inputs in chats may be processed. For the processing of personal data necessary for the fulfillment of a contract with you (this also applies to processing operations required for carrying out pre-contractual measures), Art. 6 para. 1 lit. b GDPR serves as the legal basis. If you have given us consent to process your data, the processing is carried out on the basis of Art. 6 para. 1 lit. a GDPR. You can revoke any given consent at any time with effect for the future. Otherwise, the legal basis for data processing in the context of conducting online meetings, video conferences, or webinars is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the effective execution of the online meeting, webinar, or video conference.
We have concluded a data processing agreement with the provider that ensures the protection of our site visitors’ data and prohibits unauthorized disclosure to third parties.
6. Your rights as the data subject
Applicable data protection law grants you comprehensive rights of data subjects (rights of access and intervention) in respect of the data controller (us) for the processing of your personal data. These rights are summarized below:
Right of access:
According to Art. 15 GDPR, you have in particular the right to information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage duration or the criteria for determining the storage duration, the existence of a right to rectification, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if not collected by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope and intended effects of such processing concerning you, as well as your right to be informed about what guarantees exist in accordance with Art. 46 GDPR when your data is transferred to third countries;
Right of rectification:
According to Art. 16 GDPR, you have the right to immediate correction of incorrect data concerning you and/or completion of your incomplete data stored by us;
Right of erasure:
According to Art. 17 GDPR, you have the right to request the deletion of your personal data if the conditions of Art. 17 para. 1 GDPR are met. However, this right does not exist in particular if the processing is necessary for exercising the right of freedom of expression and information, for fulfilling a legal obligation, for reasons of public interest, or for asserting, exercising, or defending legal claims;
Right of objection:
If we process your personal data on the basis of a balancing of interests due to our overriding legitimate interest, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.
If you exercise your right to object, we will stop processing the affected data. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights, and freedoms, or if the processing serves the assertion, exercise, or defense of legal claims.
If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. You can exercise the objection as described above.
If you exercise your right to object, we will cease processing the affected data for direct marketing purposes.
Right of restriction of processing:
According to Art. 18 GDPR, you have the right to demand the restriction of the processing of your personal data as long as the accuracy of your data that you dispute is being verified, if you refuse the deletion of your data due to unlawful data processing and instead demand the restriction of the processing of your data, if you need your data for the assertion, exercise, or defense of legal claims after we no longer need this data after achieving the purpose, or if you have objected for reasons arising from your particular situation, as long as it has not yet been determined whether our legitimate grounds outweigh yours;
Right of notification:
According to Art. 19 GDPR, if you have asserted your right to rectification, erasure, or restriction of processing against the controller, they are obligated to communicate this rectification or erasure of data or restriction of processing to all recipients to whom your personal data have been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.
Right to data portability:
According to Art. 20 GDPR, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format or to request that it be transmitted to another controller, insofar as this is technically feasible;
Right to withdraw consents granted:
According to Art. 7 Para. 3 GDPR, you have the right to withdraw consent to data processing at any time with effect for the future. In the event of withdrawal, we will delete the affected data immediately, unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal;
Right to lodge a complaint:
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, according to Art. 77 GDPR – without prejudice to any other administrative or judicial remedy.
The data protection supervisory authority responsible for us is:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Tel.: 0211/38424-0
Fax: 0211/38424-10
Email address: poststelle@ldi.nrw.de
7. Storage period duration
The duration of the storage of personal data is determined by the respective legal retention period (e.g. retention periods under commercial and tax law). After expiry of this period, the corresponding data will be routinely erased, provided that said data are no longer necessary for the performance or initiation of a contract and/or there is no longer any legitimate interest on our part in pursuing further storage.